[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#F2F5FA” background_image=”https:\/\/demo.plannerdigital.pro\/wp-content\/uploads\/2025\/08\/page-bg.webp” custom_padding=”80px||80px||true|false” custom_padding_tablet=”60px||60px||true|false” custom_padding_phone=”60px||60px||true|false” background_last_edited=”on|tablet” background_position_tablet=”center_left” background_horizontal_offset_tablet=”16%” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIn19@” _builder_version=”4.27.4″ _dynamic_attributes=”title” _module_preset=”default” title_font=”–et_global_heading_font|800||on|||||” title_text_align=”center” title_text_color=”gcid-primary-color” title_font_size=”40px” title_line_height=”1.1em” custom_margin=”||0px||false|false” title_font_size_tablet=”40px” title_font_size_phone=”35px” title_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-primary-color%22:%91%22title_text_color%22%93}” theme_builder_area=”post_content”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||0px||true|false” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_css_main_element=”display: flex;||justify-content: center;||gap: 5px;” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.4″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_font=”–et_global_body_font|600|||||||” text_text_color=”gcid-primary-color” text_line_height=”1.6em” custom_margin=”||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiaG9tZV91cmwiLCJzZXR0aW5ncyI6e319@” global_colors_info=”{%22gcid-primary-color%22:%91%22text_text_color%22%93}” theme_builder_area=”post_content”]Home[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font|600|||||||” text_line_height=”1.6em” custom_margin=”||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”] \/ [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _dynamic_attributes=”content” _module_preset=”default” text_font=”–et_global_body_font|600|||||||” text_line_height=”1.6em” custom_margin=”||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIn19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”60px||60px||false|false” custom_padding_tablet=”40px||||false|false” custom_padding_phone=”40px||||false|false” global_colors_info=”{}” locked=”off” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.4″ _dynamic_attributes=”content” _module_preset=”default” text_font=”–et_global_body_font|–et_global_body_font_weight|||||||” text_line_height=”1.6em” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50Ijoic2l0ZV90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IkF0ICIsImFmdGVyIjoiLCB3ZeKAmXJlIHByb3VkIHRvIHByb3ZpZGUgaGlnaC1xdWFsaXR5IGRpZ2l0YWwgdG9vbHMgYW5kIHByb21wdCBkb3dubG9hZHMgY3JhZnRlZCB0byBib29zdCBwcm9kdWN0aXZpdHksIHNwYXJrIGlkZWFzLCBhbmQgaGVscCB5b3UgZ3JvdyBmYXN0ZXIuIFNpbmNlIGFsbCBvZiBvdXIgcHJvZHVjdHMgYXJlIGRlbGl2ZXJlZCBpbnN0YW50bHkgYXMgZGlnaXRhbCBmaWxlcywgdGhleSBhcmUgbm90IGVsaWdpYmxlIGZvciBwaHlzaWNhbCByZXR1cm5zLCBhbmQgYWxsIHNhbGVzIGFyZSBjb25zaWRlcmVkIGZpbmFsLiJ9fQ==@[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font|–et_global_body_font_weight|||||||” text_line_height=”1.6em” header_font=”–et_global_body_font|700|||||||” header_2_font=”–et_global_body_font|700|||||||” header_3_font=”–et_global_body_font|700|||||||” header_4_font=”–et_global_body_font|700|||||||” header_5_font=”–et_global_body_font|700|||||||” header_6_font=”–et_global_body_font|700|||||||” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n
However, your satisfaction is important to us. This policy outlines the conditions under which a refund may be granted and sets realistic expectations for all buyers.<\/p>\n
Due to the nature of digital goods, once a product has been purchased and accessed (downloaded or viewed), it cannot be \u201creturned\u201d in the traditional sense. Unlike physical items, digital files cannot be physically shipped back, resold, or restocked.<\/p>\n
Therefore, we do not accept returns on digital downloads under normal circumstances.<\/p>\n
While all purchases are considered final, we understand that certain situations may arise where a refund request is appropriate. We offer refunds only under the following conditions:<\/p>\n
– You received the wrong product (e.g., mismatched download file)
– The download file is corrupted, incomplete, or non-functional, and we are unable to provide a working replacement
– The product description or preview was significantly misleading, and the final product does not match what was advertised
– You purchased a product more than once<\/p>\n
If you believe your purchase qualifies under one of these cases, please contact us within 7 days of your purchase. Refunds will be evaluated on a case-by-case basis at our discretion.<\/p>\n
We do not issue refunds in the following cases:<\/p>\n
– You changed your mind after purchase
– You expected features or formats not included in the product description
– You didn\u2019t download the file or forgot to use it
– You encountered ChatGPT platform limits which are not controlled by us
– You experienced issues related to your AI platform when using our prompts<\/p>\n
Our products are clearly described, and are tested thoroughly before releasing. We strongly encourage you to review product details before purchasing.<\/p>\n
If you experience a problem with your purchase, please contact us through the website\u2019s support form and provide the following:<\/p>\n
– Your order number
– A description of the issue
– Screenshots or evidence (if applicable)<\/p>\n
We will typically respond within 1\u20132 business days, and if your refund is approved, it will be processed through the original payment method.<\/p>\n
This return and refund policy may be updated at any time without prior notice. Continued use of the site or purchasing products after a revision implies agreement with the updated policy.<\/p>\n
We aim to be fair and reasonable in all customer service matters, and we understand that unexpected issues can happen. While our general policy is no returns for digital goods, we will always do our best to make things right if a problem arises.<\/p>\n
Thank you for understanding and supporting independent creators and digital stores like ours.<\/p>\n
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Home \/ However, your satisfaction is important to us. This policy outlines the conditions under which a refund may be granted and sets realistic expectations for all buyers. 1. Digital Products Cannot Be Actually Returned Due to the nature of digital goods, once a product has been purchased and accessed (downloaded or viewed), it cannot […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\n
This is a sample page.<\/b><\/p>\n\n\n\nOverview<\/h2>\n\n\n\n
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n
Additional non-returnable items:<\/p>\n\n\n\n
To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n
Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n
There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n
If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n
Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n
Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n
If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\n
Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n\n\n\n
If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n
If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n
To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n
Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n
Contact us at {email} for questions related to refunds and returns.<\/p>\n","_et_gb_content_width":"","footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.plannerdigital.pro\/es\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.plannerdigital.pro\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.plannerdigital.pro\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.plannerdigital.pro\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.plannerdigital.pro\/es\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":0,"href":"https:\/\/demo.plannerdigital.pro\/es\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo.plannerdigital.pro\/es\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}